Hacienda Del Caribe Hotel Playa del Carmen | Playa del Carmen ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Calle 2 Norte Entre 5Ta Y 10Ma Avenida, Playa del Carmen, Mexico, 77710

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Room Assigned On Arrival

Max:

4 persons

270 sq. feet

Bed options:

2 King Size Beds

Garden view

Shower

Balcony

room details

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King Room

Max:

2 persons

270 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Balcony

room details

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Queen Room

Max:

4 persons

270 sq. feet

Bed options:

2 King Size Beds

Garden view

Shower

Balcony

room details

Check Prices

Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Playa del Carmen2300 ft

Airports

Aeropuerto de Playa del Carmen (PCM)2300 ft

Cancun (CUN) 35.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free Wi-Fi in public areas

Parking

Baggage storage

24-hour services

24-hour reception

24-hour security

General

Non-smoking rooms
Free Wi-Fi in public areas
No parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Baggage storage
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Snorkeling
Tennis court
Golf course
Fishing

Services

Paid airport shuttle
Housekeeping
Car rental
Tours/Ticket assistance

Dining

In-room breakfast
Poolside snack bar

Children

Babysitting/Child services

Spa & Leisure

Outdoor swimming pool
Night club
Entertainment
Sun terrace
Garden area
Spa & wellness center
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Sitting area
Dressing area
Patio
Terrace
Tea and coffee facilities
Ironing facilities

Media

AM/FM alarm clock

Location

Calle 2 Norte Entre 5Ta Y 10Ma Avenida, Playa del Carmen, Mexico, 77710

Map view

Calle 2 Norte Entre 5Ta Y 10Ma Avenida, Playa del Carmen, Mexico, 77710

City landmarks

Mall

Quinta Alegria Shopping Mall

3200 ft

Night club

Coco Bongo

2100 ft

Zona Arqueologica Playa del Carmen

2200 ft

Church

Nuestra Senora del Carmen Catholic Church

2900 ft

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

2700 ft

Avenue With 14 Street 5a Downtown

Corazon de Mexico

2800 ft

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

3000 ft

Beach

Playacar

3300 ft

Gallery

Riviera Art Gallery

3300 ft

Aquarium

Aquarium Beach

2400 ft

Gallery

La Galeria de Playa Art Gallery

4000 ft

Avenida entre 24 y 34 calles 5a

Caminarte

4000 ft

Beach

Kool Beach Club

1.0 mi

Beach

Mamita's Beach Club

1.1 mi

Nearby

152 Calle Quinta Avenida

Quinta Avenida

1700 ft

Museums

Museo Frida Kahlo Playa Del Carmen

1200 ft

Av. Benito Juárez

Los Fundadores Park

900 ft

Museums

3D Museum of Wonders

1500 ft

5ta Avenida

Galeria de Arte 5ta Avenida

300 ft

5th Avenue 4th and 6th Streets

Sun Jaguar

500 ft

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

500 ft

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

1000 ft

Beach

INTI Beach

1200 ft

Spa Center

Ferry Cozumel

800 ft

Mall

Paseo del Carmen Shopping Mall

900 ft

Night club

Club 01

1200 ft

15 Avenida Nte

Parque, Portal Maya

700 ft

Av Benito Juárez 251

Portal Maya

1000 ft

Casinos

Grand Riviera Casino

1700 ft

Night club

Mandala Playa del Carmen

1900 ft

Restaurants

Mr. Dog Del Caribe

100 ft

Calle 2 Norte Entre La 5 y 10 Av 130

Hard Rock Cafe

700 ft

Quinta Avenida Esquina Calle 4 Norte Corner with Calle 4 Norte

Kaxapa Factory

2100 ft

Calle 10 Norte and 15-20 Avenida

Que Huevos

400 ft

Avenida 5TA Norte Ezquina Calle 48

Antico Bistrot

400 ft

Calle 2 Norte Entre Avenida 10 y 15

Mc Donald's

500 ft

Mza 1 Calle Quinta Avenida 101

El Pechugon Rosticerias

600 ft

30th Avenue and 50th Street

La Valentina

500 ft

Avenida Nte. 28

La Brocherie

1200 ft

Avenida 15 Nte Entre Calle 4 y 6

Reviews and Ratings

Reviews from guests about their experience.

62%

loved their spa retreat and can’t wait to return.

6.2/10

Nice

Rooms

6.2

Location

8.6

Service

7.4

Dining

5.4

4/5 based on 449 reviews

#136 of 329 hotels in Playa del Carmen based on Tripadvisor

James

United States of America, March 2025

5.8/10

I had a decent stay at Hacienda Del Caribe Hotel. The rooms were spacious and clean, and the staff were really friendly and helpful. However, the noise from the main strip made it difficult to rest, especially late at night. If you're not into nightlife, this may not be the best choice for you.

Rooms

8.0

The rooms are spacious and kept clean, which was a big plus. However, my room faced a common balcony, limiting my privacy and making it a bit dark.

Service

9.0

The staff was extremely friendly and offered great tips about the area. they were quick to help resolve issues when they arose, which was much appreciated.

Location

7.0

The location is excellent, just a short stroll from the beach and close to a variety of restaurants and shops. However, be prepared for noise from nightlife activities until the early hours.

Dining

6.0

Dining options felt a bit ordinary compared to other places I've stayed. breakfast could use a bit more variety, as I had some soggy toast at the café across the street.

Facilities

7.0

Facilities included car hire and housekeeping services. However, I found the absence of a fridge in the room inconvenient.

Oliver

United States of America, March 2025

5.8/10

My stay at Hacienda Del Caribe Hotel was a mix of positives and negatives. While the staff were friendly and the location was fantastic for exploring Playa del Carmen, the quality of the room left much to be desired. Despite the spaciousness of my room, it suffered from cleanliness issues and lacked basic necessities like adequate towels and functional amenities. The breakfast options were also very disappointing compared to what I experienced elsewhere during my trip.

Rooms

5.0

The room was spacious, featuring beautiful wooden elements, but it smelled moldy and the cleanliness was not up to par. I also dealt with issues like no towels being available and a broken TV, which distracted from my overall experience.

Service

6.0

The service was hit-or-miss. While some staff were friendly and provided help when asked, at times they seemed uninterested and preoccupied with their phones, which was disappointing.

Location

9.0

The location is a major highlight. It's right in the heart of Playa del Carmen, making it easy to access restaurants, shops, and the beach. You can't beat the convenience of being just a few blocks away from the bus terminal and ferry.

Dining

5.0

The included breakfast was quite ordinary. Coffee and toast were the main offerings, and I found myself disappointed, especially since I had much better breakfasts at another hotel in the area.

Facilities

5.0

The facilities felt underwhelming. While there were essentials like housekeeping, I found the Wi-Fi patchy, and there were not enough amenities available to enhance the stay.

Thomas

United States of America, December 2024

5.6/10

I had a pleasant stay at Hacienda Del Caribe, especially enjoying the central location, which was perfect for exploring Playa del Carmen. However, there were some drawbacks, like the basic room amenities and a lack of attention to cleanliness that left me wanting more.

Rooms

6.0

The room I had was cute and spacious with a nice balcony, but it felt pretty rustic and some details were lacking, such as towel bars and a refrigerator. I also noticed the sheets were a bit worn and the bathroom amenities were minimal.

Service

7.0

The staff was friendly and accommodating. They were always available to provide tips on where to go and even helped with my bags. However, there were moments when they seemed distracted and not entirely engaged.

Location

9.0

Location was absolutely fantastic! Just a block from ADO bus terminal and a short walk to the beach and ferry. The vibrant atmosphere around the hotel made getting around easy, but it did come with noise from nearby bars.

Dining

6.0

Breakfast was decent but not particularly nice. It was the same each morning and not as good as other places I tried during my trip.

Facilities

5.0

The hotel offered basic facilities, and while there was a restaurant, it didn’t really stand out. Additional amenities were limited, and I noticed some details that could use improvement.

Marjorie

United States of America, December 2024

7.4/10

I had a decent stay at Hacienda Del Caribe, but there were definitely some ups and downs. The location was unbeatable, being right off Quinta Avenida and super close to the beach. However, the noise from the nightlife was a bit disruptive, starting early in the morning. The room was clean but quite basic, lacking some necessary amenities that could really enhance the experience. Overall, if you're looking for budget accommodation near the action, this place is worth considering. 🌴😴

Rooms

6.0

The room was clean and spacious but quite basic, lacking essential features like towel bars and a fridge. AC worked well, but the TV was small and hard to hear.

Service

8.0

The staff was friendly and accommodating, helping us with our bags and allowing us to store them before check-in.

Location

9.0

The location was fantastic, right near ADO bus station and a short walk to the beach and ferry terminal. However, it's quite noisy due to the nightlife.

Dining

5.0

The dining options were underwhelming, with breakfast not living up to expectations. It felt like a basic meal with little variety.

Facilities

5.0

The hotel has basic facilities, with a small pool that lacks a view and doesn't invite relaxation. It could use more investment for a better atmosphere.

Jeremiah

United States of America, November 2024

6.8/10

I had a pleasant stay at Hacienda Del Caribe Hotel, with its central location and friendly staff being the highlights. The room was comfortable enough for my needs, and I appreciated being just a short walk from the beach and 5th Avenue. However, the lack of basic amenities like towel bars and the outdated feel of the room were drawbacks that impacted my experience.

Rooms

6.0

The room was clean and spacious, though it felt a bit outdated. I didn't have towel bars or a fridge, which was a bit inconvenient.

Service

7.0

The staff was friendly and helpful during my stay, and they made check-in a breeze. However, some basic service issues, like the lack of a refillable water station, could be improved.

Location

9.0

The location is perfect, just a block from 5th Avenue and close to the beach, making it easy to explore Playa del Carmen.

Dining

5.0

Breakfast was a disappointment, with limited options over at the café and some basic coffee. It felt lacking in quality compared to other meals I've had in the area.

Facilities

6.0

While the hotel features some basic facilities, improvements would certainly enhance the overall experience, especially regarding Wi-Fi and hot water availability.